OCTOBER 2004
Help!
BAKEOFF Vendors promise solid tech support, but our test found long hold times and poor advice.
by ED SKOUDIS




FEATURES
On Trial
POLICY & PROCESS Prosecuting cybercrime puts your organization--and your security--on the hot seat.
by CAROLE FENNELLY

Power Grid
TECHKNOWLEDGE Cisco and other security vendors are touting the "self-defending" network. Is it real technology or market-speak?
by ERIC COLE

Beware Spyware
EXPOSE Ever feel like you are being watched?
by DAVID GEER


COLUMNS
Support Call
EDITOR'S NOTE
by LAWRENCE WALSH

Viagra Over IP?
WATCHTOWER If the VoIP phone keeps ringing, it's probably spam.
by MARCUS RANUM

Appliance Myth
DIRECTIONS
by PETE LINDSTROM

Secure Protocol
LINUX GURU
by JAY BEALE

Why I Love AVDL
LOGOFF Network security is like a U.N. meeting without the upside-down headphones.
by ANDREW BRINEY


DEPARTMENTS
Fireball KeyPoint
HOT PICK


PRODUCTS
REVIEWS
Security Gateway SG1001
VirusScan Enterprise 8.0
Sleuth9 Security System
Enterprise Configuration Manager 4.5